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2003, SSRN Electronic Journal
https://doi.org/10.2139/SSRN.438221…
22 pages
1 file
In this paper we argue that pricing is all about price changes, and that the costs of price changes are often simultaneously subtle and substantial. We discuss a framework to deal with the dynamics of changing prices. This framework incorporates customer interpretations of price changes, an awareness of the organizational costs of price changes, investments in future pricing processes, and an understanding of the role that supply chains play in price change strategy. The framework can be used at the tactical level to improve the specific price changes chosen and made, at the managerial level to decide whether or not to make a particular price change at all,
European Management Journal, 2003
Despite its centrality to the topic, very little attention has been paid to the topic of price changes. Indeed, for the most part, organisations operate under the myth of costless price changes. This article broadens the definition of the costs of changing price and then presents strategic recommendations for improving the way in which prices are changed within organisations.
Review of Economics and Statistics, 2004
We study the price adjustment practices and provide quantitative measurement of the managerial and customer costs of price adjustment using data from a large U.S. industrial manufacturer and its customers. We nd that price adjustment costs are a much more complex construct than the existing industrial-organization or macroeconomics literature recognizes. In addition to physical costs (menu costs), we identify and measure three types of managerial costs (information gathering, decision-making, and communication costs) and two types of customer costs (communication and negotiation costs). We nd that the managerial costs are more than 6 times, and customer costs are more than 20 times, the menu costs. In total, the price adjustment costs comprise 1.22% of the company's revenue and 20.03% of the company's net margin. We show that many components of the managerial and customer costs are convex, whereas the menu costs are not. We also document the link between price adjustment costs and price rigidity. Finally, we provide evidence of managers' fear of antagonizing customers.
MIT Sloan …, 2002
For too long, most people who run companies have made a variety of unwarranted but detrimental assumptions about pricing. Changing prices, for example, has been looked upon as an easy, quick and reversible process, and new technologies have only reinforced this way ...
2010
Should a firm's price respond dynamically to shifts in demand? With dynamic pricing the firm can exploit high demand by charging a high price, and can cope with low demand by charging a low price to more fully utilize its capacity. However, many firms announce their price in advance and do not make adjustments in response to market conditions, i.e., they use static pricing. Therefore, with static pricing the firm may find that its price is either lower or higher than optimal given the observed market condition. Nevertheless, we find that when consumers are strategic and can anticipate such pricing behavior, a firm may actually be better off with static pricing. Dynamic pricing can be ineffective because it imposes pricing risk on consumers -given that it is costly to visit the firm, an uncertain price may cause consumers to avoid visiting the firm altogether. We show that the advantage of dynamic pricing over static pricing. However, the superiority of dynamic pricing can be restored if the firm sets a modest base price and then commits only to reduce its price, i.e., it never raises its price in response to strong demand. Hence, a successful implementation of dynamic pricing tempers the magnitude of price adjustments.
2017
This article is an attempt to study the impact of dynamic pricing on the behaviour of consumers. Today, dynamic pricing is a common pricing strategy used in several industries such as hospitality, travel, entertainment, e-commerce, retail, electricity etc. Each industry adopts a slightly different approach in pricing the commodities considering their own needs and the demand for the products. This study specifically focuses on the impact of dynamic pricing used in the e-commerce sector on the consumer satisfaction levels and their prospective purchase decisions. t tests and descriptive statistical tools are used in the analysis part. The inferences from the study reveal that the consumers are dissatisfied with the proximity and magnitude of fluctuation in prices. The study also proves that there is no difference in the gender wise reaction towards dynamic pricing.
gti.ktk.pte.hu
2002
We develop an analytical framework to investigate the competitive implications of dynamic pricing technologies (DPT), which enable precise inferring of consumers' valuations for firms' products and personalized pricing. These technologies enable first-degree price discrimination: firms charge different prices to different consumers, based on their willingness to pay. We first show that, even though the monopolist makes a higher profit with DPT, its optimal quality is the same with or without DPT. Next we show that in a duopoly setting, dynamic pricing adds value only if it is associated with product differentiation. We then consider a model of vertical product differentiation, and show how dynamic pricing on the Internet affects firms' choices of quality differentiation in a competitive scenario. We find that when the high quality firm adopts DPT both firms raise their quality. Conversely, when the low quality firm adopts DPT, both firms lower their quality. While it is optimal for the firm adopting DPT to increase product differentiation, the non-DPT firm seeks to reduce differentiation by moving closer in the quality space. Our model also points out firms' optimal pricing strategies with DPT, which may be non-monotonic in consumer valuations. Finally, we show that consumer surplus is highest when both firms adopt DPT. Thus, despite the threat of first-degree price discrimination, dynamic pricing with competing firms can lead to an overall increase in consumer welfare.
pomlearning.org
Literature on Supply Chain Management emphasizes the adoption of a collaborative attitude towards process management. Production planning, logistics, quality management, new product development are all business processes that can benefit from a collaborative supply chain perspective. Instead, scholars have not devoted as much research to the pricing process.
Journal of Business Research, 2008
As a result of evolving technology, opportunities for innovative pricing strategies continuously emerge. The authors provide an updated taxonomy to show how such emerging strategies relate to recent technological advances. Specifically, they cite increased availability of information, enhanced reach, and expanded interactivity as three technological advancements and identify six pricing strategies enhanced by these factors. They also discuss the role of utility, prospect, range, and signaling theories for emerging pricing strategies, along with several applications and managerial implications.
International Journal of Economics and Finance
Dynamic Pricing (DP), also known as surge pricing or dynamic price management, is the adjustment of prices for goods and services depending on the current market situation. Its purpose is to maximize profit, and the practice is getting more and more common. Dynamic pricing was first spotted in online retail; Also in offline retail, it can be found, e.g. as electronic price tags, as well as in on-demand services in mobility and smart meters in the energy industry. Dynamic pricing offers opportunities for vendors. The goal of this paper is to examine the current status and the new opportunities and risks of Dynamic Pricing in retail, mobility and the energy sector, made possible by digitization. This is done on the one side with expert interviews and on the other with an online research. 5 experts were interviewed and 238 respondents answered a questionnaire. 12 hypotheses were formulated, out of which 9 were confirmed, 1 was completely rejected and 2 were partially rejected. The unex...
2014
Dramatic price changes, such as large discounts, are often used by firms seeking to boost sales. An equivalent major price increase may severely inhibit sales, in fact even more so, hence some firms prefer to raise prices gradually. In some scenarios firms seek to change prices in small increments over time while in others they may make a single large change. Basing itself on largely on prospect theory, this article examines the asymmetric and unequal response of consumers to increases and decreases in price changes over time, and examines how product purchase frequency, price uncertainty, consumer adaptation, and the directionality of the change impact the effectiveness of alternative strategies. The article develops and tests hypotheses that conclude (a) dramatic price increase effects are less consequential (in terms of demand), for more frequently purchased products (b) the impacts of increases are greater than the impacts of decreases (c) less dramatic (smaller, gradual and inc...
Marketing Science, 2015
Current complex dynamic markets are characterized by numerous brands, each with multiple products and price points, and differentiated on a variety of product attributes plus a large number of new product introductions. This study seeks to analyze dynamic pricing paths in a highly complex branded market, consisting of 663 products under 79 brand names of digital cameras. The authors develop a method to classify dynamic pricing strategies and analyze the choice and correlates of observed pricing paths in the introduction and early growth phase of this market. The authors find that, despite numerous recommendations in the literature for skimming or penetration pricing, market pricing dominates in practice. In particular, the authors find five patterns: skimming (20% frequency), penetration (20% frequency), and three variants of market-pricing patterns (60% frequency), where new products are launched at market prices. Skimming pricing launches the new product 16% above the market price...
Journal of emerging technologies and innovative research, 2020
With the rise of online retail, the sales game has gone up a few notches. Strategies that once proved to be failsafe ways to secure business have become archaic, leaving companies struggling to develop new tactics to beat their competitors and rein in and retain customers. Even though a lot has changed in how sales-driven businesses approach the future, the pricing factor remains the same in persuading consumers to consider one company over another for the same product or service. The phenomenon of Dynamic pricing has been introduced in the last few years where large quantum’s of data are analysed and ideal prices for items are calculated. The time between the changes in prices depends on the business and item, but can be changed as often as every day, or even every hour. Because of this strategy, our company under study, Amazon, is able to adjust to the lower cost of eCommerce and maximize profit on all fronts. With this technique Amazon is able to set flexible prices for products ...
The finding of small price changes in many retail price datasets is often viewed as a puzzle. We show that a possible explanation for the presence of small price changes is related to sales volume, an observation that has been overlooked in the existing literature. Analyzing a large retail scanner price dataset that contains information on both prices and sales volume, we find that small price changes are more frequent when products’ sales volume is high. This finding holds across product categories, within product categories, and for individual products. It is also robust to various sensitivity analyses such as measurement errors, the definition of “small” price changes, the inclusion of measures of price synchronization, the size of producers, the time horizon used to compute the average sales volume, the revenues, the competition, shoppers’ characteristics, etc.
Handbook of Pricing Research in Marketing, 2009
This chapter organizes and reviews the literature on new product pricing, with a primary focus on normative models that take a dynamic perspective. Such a perspective is essential in the new product context, given the underlying demand-and supply-side dynamics and the need to take a long-term, strategic, view in setting pricing policy. Along with these dynamics, the high levels of uncertainty (for fi rms and customers alike) make the strategic new product pricing decision particularly complex and challenging. Our review of normative models yields key implications that provide (i) theoretical insights into the drivers of dynamic pricing policy for new products and services, and (ii) directional guidance for new product pricing decisions in practice. However, as abstractions of reality, these normative models are limited as practical tools for new product pricing. On the other hand, the new product pricing tools available are primarily helpful for setting specifi c (myopic) prices rather than a dynamic long-term pricing policy. Our review and discussion suggest several areas that offer opportunities for future research. * Comments and suggestions from Vithala R. Rao, Jehoshua Eliashberg and an anonymous reviewer are gratefully acknowledged. 1 Noble and Gruca's study is not limited to new products. They organize the strategies by the pricing situation for both new and mature products and then, for strategies within each pricing situation, by the conditions expected to favor the choice of a particular strategy. The three new product strategies were chosen by 32 percent of all respondents across all situations (skimming 14 percent, penetration 9 percent, and experience curve pricing 11 percent).
SSRN Electronic Journal, 2006
for their continuous encouragement and intellectual support on this line of research. The authors would especially like to thank Shantanu Dutta and Mark Ritson for all their efforts on this line of research. All errors are ours.
International Business Research, 2022
Due to its success and acceptance in the airline and hospitality industry and the growing availability of behavioral, engagement, and attitudinal consumer data, dynamic pricing strategies are gaining popularity. The purpose of this systematic literature review is to answer the research question about how do dynamic pricing strategies affect customer perceptions and behaviors to avoid negative consumer reactions. The synthesis of over 50 articles revealed eight different research streams like for example the factors moderating the impact of dynamic pricing on customer behavior, strategic purchasing behavior in response to dynamic pricing, effect of dynamic pricing on customer perception of fairness, personalized dynamic pricing (PDP) and channel differentiated pricing. To advance future research, this systematic literature review identified the six propositions for further research like for example the assessment of the efficacy of different types of communication by firms seeking to mitigate the negative impacts of dynamic pricing and the assessment of the role and relevant importance of consumers' personal characteristics upon their perceptions of price changes. The findings of this study have a practical impact for managers and scholars. Scholars may use them to update their research agendas and managers to optimize their pricing strategies to increase revenues.
International Series in Operations Research & Management Science, 2009
Dynamic pricing and revenue management practices are gaining increasing popularity in the retail industry, and have engendered a large body of academic research in recent decades. When applying dynamic pricing systems, retailers must account for the fact that, often, strategic customers may time their purchases in anticipation of future discounts. Such strategic consumer behavior might lead to severe consequences on the retailers' revenues and profitability. Researchers have explored several approaches for mitigating the adverse impact of this phenomenon, such as rationing capacity, making price and capacity commitments, using internal pricematching policies, and limiting inventory information. In this chapter, we present and discuss some relevant theoretical contributions in the management science literature that help us understand the potential value of the above mitigating strategies.
Management Science, 2007
F irms in many industries experience protracted periods of pricing power, the ability to successfully enact price increases. In these situations, firms must decide not only whether to raise prices, but to whom. Specifically, in a competitive context, they must determine whether it is more profitable to increase prices across-the-board or to a specific segment of their customer base. While selective price decreases are ubiquitous in practice (e.g., better deals to potential new customers by phone carriers; better deals to current customers by various magazines), to our knowledge selective price increases are relatively rare. We illustrate the benefits of targeted price increases, and, as such, we expand the repertoire of firms' promotional policies. To that end, we explore a scenario where two competing firms must decide whether to increase prices to the entire market or only to a specific segment. Targeted price increases (TPI), i.e., being offered an unchanged price (selectively) when others are subject to price increases, can be offered to Loyals (those who bought from the firm in the previous period) or Switchers (those who did not). The effects of TPIs are estimated through a laboratory experiment and an associated stochastic model, each allowing for both rational (Loyalty, Switching) and behaviorist (Betrayal, Jealousy) effects. We find that TPIs can indeed yield beneficial results (greater retention for Loyals or greater attraction of Switchers) and greater profits in certain circumstances. Results for TPI are additionally benchmarked against those for targeted price decreases and are found to differ. The range of effects stemming from the experiment can be used in a competitive analysis to yield equilibrium strategies for the two firms. In this case, we find that-depending on the magnitude of the price increase, market shares of the two firms, and price knowledge across consumer segments-a firm may wish to embrace targeted price increases in some situations, to institute across-the-board price increases in others, and to not enact any price increases in still others. We show that a firm can sacrifice considerable profit if it settles on a suboptimal pricing strategy (e.g., wrongly instituting an across-the-board increase), favors the wrong segment (e.g., Switchers instead of Loyals), or ignores "behaviorist" effects (Betrayal or Jealousy).
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